From Years of Overdue Returns to a $26,000 Refund + $10,000 in Tax Credits
Bookkeeping and Tax Preparation for a Group Therapy Practice
The Challenge
Elizabeth Brady owned a group therapy practice with multiple partners, employees, and eight years of operations under her belt. But when she came to us, her finances were…messy.
She had three years of personal tax returns that hadn't been filed, two years of business tax returns sitting incomplete, and two years of bookkeeping that needed to be caught up and corrected.
Elizabeth was preparing to close down the company and needed accurate numbers to make smart financial decisions, but she couldn't trust that her numbers were even right!
Two years earlier, she'd heard about our firm but chose a cheaper option instead. However, she never felt confident that the work was done correctly.
Over the next two years, she tried several other firms and kept running into the same problem: unreliable bookkeepers and tax professionals who would ghost her mid-project. She'd reach out, they'd say they'd handle it, and then... radio silence.
As a result, Elizabeth was stuck in limbo with years of overdue bookkeeping and tax returns, no reliable support, and there were major business decisions looming over her head. She needed someone who would show up, do the work right, and communicate effectively with her throughout the process
Our Solution
We started with a discovery meeting to understand the full scope of what needed fixing. Within two business days, Elizabeth was onboarded into our client portal, where she could upload documents, chat with our team, and sign forms electronically.
It was important to jump in fast, so while our bookkeeping team cleaned up two years of bookkeepingour tax team reviewed the prior-year returns for accuracy, and Elizabeth uploaded documentation for the historical tax prep we needed to complete
Everyone had clear deadlines and deliverables, so no one was left waiting on someone else, and we could keep the project moving along effectively.
Once bookkeeping was caught up, repaired, and accurate, we moved straight into preparing the historical returns and filed everything to the IRS and state simultaneously for all historical years. Throughout the project, we updated Elizabeth consistently so she always knew what we were working on and when, and expected completion timelines.
While preparing the returns, our team noticed that paperwork from one of Elizabeth's vendors looked incomplete. We dug deeper, contacted the vendor, and discovered they'd left out crucial information. That digging uncovered $10,000 in tax credits that would have been completely missed otherwise!
The Results
Across three years of personal tax returns, Elizabeth received a total of $26,000 in refunds. And by catching incomplete vendor documentation, we uncovered $10,000 in tax credits that would have otherwise been lost.
All three years of personal tax returns, two years of business returns, and two years of bookkeeping were completed accurately. The current year taxes were still filed on time. The prior-year returns were reviewed for accuracy.
Elizabeth finally had clean, trustworthy financials and could close her business with confidence that there were no loose ends.
After years of being ghosted and disappointed by other firms, she had a team that showed up, communicated clearly, and did what we said we'd do!
In Their Words
“Therapeutic Tax Solutions got my highly neglected bookkeeping for my business in order and did several years of business and personal tax returns for me.”
I am very impressed by their client portal, from the easy accessibility for uploading documents to the chat features. Their communication is impeccable! Alicia creates wonderful, easy-to-understand presentations and even videos to explain everything. I was updated consistently throughout the process.
Chad and Alicia even went the extra mile to find over $10,000 in tax credits! I used to use chain tax services and never trusted that they were done correctly. I am so glad to have found TTS to review and correct everything and ensure my finances are up to date and organized. Highly recommend! Well worth it.
-Elizabeth Brady
WE HANDLE EVERYTHING
Advisory that drives decisions
Benchmarking, cash flow forecasting, profitability insights, and clear answers to even the most confusing "what if?".
Accurate bookkeeping and accounting controllership
Job costing, reconciliations, and financial reports you can easily understand.
Year-round tax planning
A proactive strategy that keeps more money in your pocket come April.
We're the team that helps you figure out what happens next, not just what happened last month. And of course, when it comes to accounting for HVAC companies, we know the industry inside out.
